Transform Your Garden Into Paradise

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for gardening services, request quotes, or subscribe to our newsletter. This may include your name, email address, phone number, property address, and project details.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our gardening services, communicate with you about your projects, send you technical notices and support messages, and respond to your comments and questions.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (713) 482-7596.

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Terms of Service

Effective Date: January 1, 2026

Service Agreement

By engaging Green Fidelity Gardens for landscaping and garden services, you agree to these terms. Our services include landscape design, garden maintenance, irrigation installation, tree services, and related horticultural work.

Payment Terms

Payment is due according to the schedule outlined in your service agreement. We accept various payment methods and require a deposit for most projects. Late payments may incur additional fees.

Project Timeline

Project timelines are estimates and may be affected by weather conditions, material availability, and other factors beyond our control. We will communicate any delays promptly.

Warranty

We provide warranties on our workmanship and plants as specified in individual service agreements. Warranty terms vary by service type and project scope.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for damage due to extreme weather, pests, diseases, or improper care after project completion.

Cancellation Policy

Service cancellations must be provided in writing. Cancellation fees may apply depending on project stage and materials ordered.

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Disclaimer

Last Updated: January 1, 2026

Professional Services

Green Fidelity Gardens provides professional landscaping and gardening services based on industry best practices and our experience. Results may vary based on environmental factors, soil conditions, weather, and ongoing maintenance.

Plant and Material Performance

While we select high-quality plants and materials, we cannot guarantee their performance against natural factors such as extreme weather, pests, diseases, or changes in environmental conditions.

Property Conditions

Our recommendations are based on visible conditions at the time of assessment. We are not responsible for hidden underground utilities, soil contamination, or structural issues not apparent during initial evaluation.

Maintenance Requirements

Ongoing maintenance is essential for the health and appearance of landscaping. Failure to follow recommended care instructions may void warranties and affect plant survival.

Environmental Factors

Houston’s climate presents unique challenges including extreme heat, humidity, occasional freezing, and severe weather. We design with these factors in mind but cannot control natural phenomena.

Third-Party Services

We may recommend third-party services such as soil testing or utility location. We are not responsible for the performance or accuracy of these independent services.